Shipping Policy

Effective Date: [23/03/2025]

At Laboratory Education Point, we provide digital study materials, courses, and solved papers through our mobile application. Since all our products are digital-only, there is no physical shipping involved. Please review our policy below for further details.

1. Digital Product Delivery

• Once a purchase is completed successfully, the study materials or solved papers will be accessible instantly within the App.

• There is no download option; users can only view the content after purchasing.

• Users must log in to their registered account to access the purchased materials.

2. Order Processing Time

• Orders are processed instantly upon successful payment.

• In rare cases, there may be a slight delay (up to 24 hours) due to technical issues or payment verification. If you do not receive access within this timeframe, please contact our support team.

3. Payment Confirmation

• All payments are processed securely through Instamojo or other authorized payment gateways.

• Users will receive a confirmation email or notification after a successful transaction.

4. Non-Delivery Issues

If you experience any issues with accessing your purchased content, please check the following:

• Ensure you are logged into the correct account.

• Verify that your payment was successful.

• Try refreshing the App or clearing the cache.

• If the issue persists, contact our support team for assistance.

5. Refund & Cancellation Policy

• Due to the nature of digital products, all sales are final, and we do not offer refunds once the content is accessible.

• If you accidentally purchased the wrong study material or faced technical issues, please contact our support team within 24 hours of purchase.

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